Jump to content

Photo

Guide to deleting Origin Cache for improved connections on PC


  • Please log in to reply
16 replies to this topic

#1
Drasca

Drasca
  • Members
  • 2,574 posts

Having trouble connecting to lobbies? This guide may help DAMP players on PC.

 

First, enable show hidden files:

http://windows.micro...files=windows-7

 

Second, exit out of origin, and close the client completely.

 

Next delete this folder's contents:

C:\ProgramData\Origin\Telemetry

 

Delete the entire Origin folder if you're having trouble.

 

Restart Origin and DAI without anything else using your network, and it should help.

 

If necessary, repeat these steps after shutting down, waiting 5 minutes and restarting your router.


  • Ispan, Banxey, aaron2101 and 2 others like this

#2
GreySpectre

GreySpectre
  • Members
  • 269 posts

I have tried this (even deleted the whole cache at some point), along with a great many other things including opening ports, disabling upnp, adding dai in firewall exceptions...And yet, problem persists when trying to connect with some friends. Oh well.



#3
Ternega

Ternega
  • Members
  • 28 posts

Thanks, for this info, will probably solve some issues. The connectivity problem is largely due to small player base and lack of regional servers I belive (try as you might connecting 2 people between continents is difficult. So even if you get into the session often times it'll rubber band like there is no tomorrow.



#4
Kyo Yagami

Kyo Yagami
  • Members
  • 51 posts

Erm... I'm afraid I dont have this folder.  :mellow:



#5
Drasca

Drasca
  • Members
  • 2,574 posts

Erm... I'm afraid I dont have this folder.  :mellow:

 

You do, but its hidden. Perform the first step.

 

If you installed Origin & OS on a different drive, you need to change the drive letter.



#6
Roc

Roc
  • Members
  • 24 posts
Player server hosting whilst welcome as a game feature feels archaic in the age of cheap cloud computing. Most problems can be worked around by better matchmaking/host making logic though it would seem.

#7
MizFredderson

MizFredderson
  • Members
  • 16 posts

I will try this today - if this works, many sparkles and rainbows will ensue.


  • Freedheart likes this

#8
Ispan

Ispan
  • Members
  • 2,022 posts

I will try this today - if this works, many sparkles and rainbows will ensue.


I hope it does for you, too. A friend and I used to blackscreen 90% of the time and now we can play together almost worry-free :D
  • Drasca, Banxey, Freedheart and 1 other like this

#9
Kyo Yagami

Kyo Yagami
  • Members
  • 51 posts
 

You do, but its hidden. Perform the first step.

 

If you installed Origin & OS on a different drive, you need to change the drive letter.

 

Hidden files are already showing, i'm inside of Origin's folder.

 

UzpTj.jpg



#10
GreySpectre

GreySpectre
  • Members
  • 269 posts

 

 
 

Hidden files are already showing, i'm inside of Origin's folder.

 

UzpTj.jpg

 

that's programfiles not ProgramData


  • Drasca likes this

#11
Kyo Yagami

Kyo Yagami
  • Members
  • 51 posts

that's programfiles not ProgramData

...

Five years of Computer Science college and right now i fell really really dumb xD

Thanks. I did not notice that =X


  • TormDK likes this

#12
Drasca

Drasca
  • Members
  • 2,574 posts

...

Five years of Computer Science college and right now i fell really really dumb xD

Thanks. I did not notice that =X

 

Blind! Just blame it on blindness. All those words just blur together lol. The fact that you've surpassed your mistakes makes you smarter.


  • Kyo Yagami likes this

#13
steamcamel

steamcamel
  • Members
  • 653 posts

Origin needs to be locked in a portable toilet and set on fire.


  • Drasca and AussieAuthority like this

#14
thevaleyard

thevaleyard
  • Members
  • 344 posts

Deleted the data file and folder but they both came back once I restarted Origin. Is this supposed to happen?



#15
GreySpectre

GreySpectre
  • Members
  • 269 posts

Deleted the data file and folder but they both came back once I restarted Origin. Is this supposed to happen?

 

Yes, that's normal.

You just deleted the old bloated file to make Origin create a new one.


  • Drasca and thevaleyard like this

#16
Sinistrality

Sinistrality
  • Members
  • 336 posts

So what exactly does this file do anyhow? 



#17
Ternega

Ternega
  • Members
  • 28 posts

So what exactly does this file do anyhow? 

If I understand correctly it,among other things, maintains information on how to best connect you to origin servers and other players. When you delete it forces origin to re-evaluate that. I'm being simplistic tho and since I never read it's contents I might be totally full of it.


  • Drasca likes this